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Erika Martlew, Virtual Assistant |
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Internet Marketing and Administrative Services |
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MISSION STATEMENT Providing virtual assistance to clients by maintaining a professional standard of excellence, demonstrating commitment to quality, on-time products, preserving confidentiality and trust by guarding a client's interests for their business success |
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1. WORD PROCESSING
· Correspondence, manuals, reports, proposals, contracts, agreements, legal documents, proofreading & editing, mail merge, quotations, forms
· On-site minute taking in Hamilton/Burlington area
2. SPREADSHEETS
· Spreadsheet development and management
· Charts, graphs, pivot tables
3. POWER POINT PRESENTATIONS
· Presentation materials, including speaker notes and handouts
4. EVENT, CONFERENCE, SEMINAR PLANNING
· Coordinating teleclasses and webinars
. Notices, invitations, RSVPs
· Agendas
· Facility bookings
· Catering arrangements
5. TRAVEL SERVICES
· Hotel & car reservations
· Flight booking
· Itinerary preparation
6. E-MAIL MANAGEMENT
· Viewing e-mails and prioritizing
· Responding to routine e-mails
· Forwarding e-mails requiring client’s attention
7. CALENDARING
· Scheduling meetings
· Making appointments
· Reminder service
8. DESKTOP PUBLISHING
· Flyers, brochures, postcards
· Newsletters, e-zines
9. PROJECT MANAGEMENT
· Planning and scoping project
· Preparing budget
· Prioritizing and scheduling tasks
· Preparing timelines
· Team communication
10. HR SUPPORT
· Maintaining policy & procedures manual
· Recruitment assistance: preparing ads, reviewing resumes,
phone interviews, reference checks
11. OFFICE MANAGEMENT
· Developing filing system
· Ordering office supplies
· Standard Operating Procedures manual updates
· Vendor/customer relations – point of contact, inquiries, follow-up
12. PERSONAL SERVICE
· Reminder service
. Bill paying
· Greeting cards
· Flowers, gift baskets